Privacy Policy

We built Marqlex to be straightforward — that includes how we handle your information. This policy explains what we collect, why, and what we do with it. Nothing hidden.

What we collect

We only collect information you give us directly through our contact and demo request forms:

• Your name
• Email address
• Phone number
• Business name and any details you include in your message

We do not use cookies, tracking pixels, or analytics tools. We do not collect any information passively.

Why we collect it

• To respond to your inquiry
• To send you a project proposal if you request one
• To communicate with you during your project

That's it. We will never use your information for marketing you didn't ask for, and we will never sell or rent it to anyone.

Who else sees it

Form submissions are processed and stored by Netlify (netlify.com), a US-based platform we use to run this website. Netlify stores submissions on US servers in accordance with their own privacy policy. No other third parties have access to your data.

How long we keep it

We retain your information for up to 2 years from our last contact. If a project begins, we retain relevant communications for the duration of that relationship plus 2 years.

Your rights

You can request access to, correction of, or deletion of any personal information we hold about you at any time. Email us at hello@marqlex.co and we'll respond within 5 business days.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page will always reflect the most recent version. Continued use of this site constitutes acceptance of the current policy.

Terms of Service

These terms govern your relationship with Marqlex. By engaging our services, you agree to them. If something isn't clear, email us before signing anything — we'd rather talk it through.

1. Services

Marqlex provides website design, development, and hosting services as described in your selected plan. The scope of each project is defined at the time of engagement. Work outside that scope may be quoted and billed separately.

2. Payment

• The one-time setup fee is due before work begins. No payment, no start.
• The monthly retainer covers hosting, maintenance, and ongoing support.
• Retainer billing is month-to-month on the same date each month.
• A 7-day grace period applies to late retainer payments before any action is taken.

3. Ownership

4. Site availability

5. Cancellation

You can cancel at any time — no notice period required. Here's how it works:

• Your site remains live through the end of your current billing period.
• No prorated refunds for the remaining days in a billing period.
• After the billing period ends, your site comes offline.

6. Client responsibilities

• You are responsible for providing accurate content, images, and approvals.
• Project timelines depend on your responsiveness. Delays on your end do not pause billing.
• You are responsible for the accuracy and legality of all content on your site.

7. Revisions

Reasonable revisions are included during the build phase as defined in your plan. Revision requests after launch, or changes outside the original scope, will be assessed individually and may be quoted separately.

8. Limitation of liability

Marqlex is not liable for losses resulting from third-party service failures including but not limited to hosting infrastructure, domain registrars, DNS providers, or payment processors. Our total liability to you for any claim is limited to the fees paid to Marqlex in the 30 days preceding the claim.

9. Governing law

These terms are governed by the laws of the State of Colorado. Any disputes will be resolved in Colorado Springs, Colorado.